2022: The year of customer service-led growth

Great customer service improves your bottom line. Review our 2022 Customer Service Trends Report to learn more.

Full Guide: Relationship Selling Process and Techniques

Learn how to create meaningful connections and relationships with prospects and clients.

Customer Analytics 101: How to Make the Most of Your Data

Use customer analytics to gain a deeper understanding of your audience so you can make smarter business decisions and improve CX.

PageAtlas provides Wistia with a extensible solution to quickly scale customer support operations

See how Wistia empowered agents with the tools they needed to enhance productivity and the customer experience.

Gartner Study Breaks Down the ROI of PageAtlas

This white paper breaks down what Gartner found as they evaluated the potential return on investment from implementing PageAtlas.

5 Memorable Holiday Customer Service Stories

Enjoy these 5 examples of companies who know what it means to get into the holiday spirit, and stories of how each left smiles on their customer’s faces.

How Social Advocacy Is Shaping Retail Consumer Trends

Research reveals that, for the first time, consumers’ new leading value is equality.

12 Funniest Customer Service Scenes In Film And Television

Bad customer service—when you’re not at its mercy—can be pretty funny. We’ve all been there before....

Start Your Summer With The Right Integrations

Here are the newest integrations from Zendesk to help your team provide great experiences.

Writing Excellent Customer Service Emails: Tips & Templates

Learn how to measure Time To Resolution and why it's important, and see our best tips for reducing resolution time for a better customer experience.

Breaking Down the Silos Between Sales and Support

In this ebook you'll learn how to bring your sales and support teams together so you can drive business growth.

Teaching Analytical Reading - Ask PageAtlas

Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.